If you have any questions that are not covered on this list, contact me and I'll be happy to help!
Shop info:
Payment: I accept payments via PayPal, Google Pay and Card.
Shipping: All orders are shipped from Sweden, EUROPE. Worldwide shipping available for all products.
Additional customs may be applied for INTERNATIONAL CUSTOMERS. I will not be paying for these added customs.
FAQs
Can I change the address of my order?: You can change the address in case your order hasn't been shipped out by then.
I'd like to cancel my order. As long as the order has not shipped yet, I'm happy to refund the order. However, I'm unable to refund the fee that Paypal takes during refunds. Thanks for understanding!
What is the store's return and exchange policy? If your order hasn't shipped yet and you wish to cancel or exchange something, please email me ASAP and we can work it out!
How long will it take to receive my order? Domestic orders take about 3 - 7 days, and International can take from 2 to 6 weeks. Time extends during holidays. Please allow this time to pass before contacting me about late mail.
My purchase was damaged in the mail. What should I do? Please send me a message along with some pictures of the damaged item and we can work something out.
My order hasn't arrived yet! Unfortunately, I don't have any control over a package after it leaves my hands. If you've waited over 2 - 4 weeks (domestic and international respectively) for your package and it still hasn't arrived, please contact me. Provided that you pay for shipping, I am willing to send your package again one time.
My order arrived but an item is missing. Please send me an email with your name and order number, along with a picture of your package and we'll get things sorted out.
This purchase is a gift: In case you're buying something as a gift, do let me know in the instructions and I'll wrap your order and include a custom message if desired.